We are seeking a Senior or Staff Infrastructure Engineer to join a Network Infrastructure Reliability team responsible for operating and evolving a global, service-provider-grade network serving millions of users worldwide. This role sits directly on the backbone of the network, owning the design, reliability, and expansion of critical infrastructure.

Start Date: Immediately hiring with some flexibility 2-3 weeks

Client Industry: Gaming

Initial Contract Duration: 1 yr

Location/Timezone: Worldwide (preferred LATAM)

Collaboration Requirements: Ability to overlap 6–8 hours of overlap with PST

Years of Experience Required: 

• 7+ years of experience as a senior contributor in a service provider, focused on design and operations for large-scale global networks.

Required Language: English (Advanced)

Key Tools: VPN| Network| BGP | IS-IS | Kubernetes | Python | Docker

Required Technical Skills

• Deep hands-on experience with service provider networking, including BGP, IS-IS, and MPLS
• Strong knowledge of label signaling (RSVP-TE, Segment Routing, LDP)
• Experience with MPLS VPNs (Layer 2 and Layer 3) and multicast signaling
• Proven ability to operate and troubleshoot large-scale, global networks in production
• Strong understanding of OSI layers 4–7 and global load balancing strategies
• Experience with traffic engineering, traffic analysis, and QoS across vendor hardware
• Hands-on incident response and on-call experience in high-availability environments
• Proficiency in automation and tooling using Python and/or Golang
• Experience with AWS connectivity and core services (EC2, S3, EBS)
• Working knowledge of Docker and Kubernetes in infrastructure environments

Personality Traits

• Communication: Exceptional written and verbal communication skills, with a proven track record of working cross-functionally with stakeholders outside of engineering.
• Ownership & Autonomy:  Demonstrated ability to work independently and deliver results in short-term, high-impact engagements. Comfortable owning projects end-to-end, from design through production support.
• Problem Solving: Strong troubleshooting mindset with the ability to diagnose complex production issues under pressure and drive them to resolution.
• Project Leadership: Experience working within Agile frameworks and the ability to lead the technical direction of projects while aligning multiple teams around shared goals.
• Adaptability: Comfortable rapidly learning new technologies, systems, and domain-specific complexities in fast-moving environments.

Nice to Have

• Experience mentoring or technically leading other engineers
• Background in reliability engineering or SRE-adjacent roles
• Strong foundation in systems and cloud engineering principles
• Familiarity with ITIL or formal incident management processes
• Experience operating multi-region or multi-cloud network environments

Recruitment Process:

Note: This may change based on various factors (role, profile completeness, etc).

• Initial Interview: Our recruitment team will review your application and contact you if they'd like to proceed with an initial interview (Duration: ~ 1 week)
• Skills Assessment: After a successful initial interview, the next step will be an assessment of your technical skills in order to build an 'X-Profile' that we can share with the relevant partner (Duration: ~ 1 week)
• Interview with Our Partner: We'll schedule an interview for you to meet our partner, during which you'll get to know more details about the specific role you have been matched with. (Duration: ~ 1 week)

Why Join Us?

• Work fully remote, globally: Join a team spread across the world and enjoy true location freedom while collaborating with talented engineers everywhere.
• Work with top brands: Riot Games, Fox, Coinbase, Epic Games, and so much more.
• Gamified community you’ll love: Engage in online events, compete in challenges, and attend Outposts and summits that bring X-Teamers together learning, connecting, and leveling up globally.
• Work-life harmony & support: Enjoy flexible schedules, wellness stipends, and support to make sure you’re thriving both professionally and personally.
• Access to our Unleash+ program where team-members can spend up to US$2500 per year on things that energize them.