Banking Application System Implementation Temenos T24

SYSTEM ADMIN

• Award: "Most Committed Employee of the Year" (2013), "Outstanding Performer of the Year" (2010). • Architected and managed the full lifecycle of core banking systems, supporting the rollout of Islamic banking products (Murabaha, Takaful) to over 100,000 clients. • Designed and implemented the integration with 5 major payment gateways (UBL Omni, JazzCash), enabling digital transactions and increasing customer payment convenience by 40%. • Led all database and application upgrades (Oracle 9i/10g/11g, EBS R12), consistently achieving zero-downtime migration windows for critical financial systems.

• Project Managed the implementation of a private cloud using VMware and Oracle VM, consolidating 120+ physical servers into a virtualized environment, which reduced hardware costs by 35% and improved provisioning time from weeks to hours. • Led the deployment and administration of an Oracle Exadata X5-2 machine, boosting data warehouse performance by 300% for the Hyperion financial reporting system. • Administered SAN storage (HP 3PAR, EMC VNX) for a 500+ TB environment, ensuring 99.99% availability for critical ERP (Oracle EBS R12.2) and database systems.

• Developed a Rule-Based Decision Support System (DSS) using a J2EE/Spring Boot framework, which automated 85% of the loan approval process, reducing average approval time from 3 days to 2-4 business hours. • Implemented Qlik Sense dashboards for executive reporting, consolidating 10+ manual reports and providing real-time visibility into key microfinance metrics. • Upgraded and optimized the core Oracle Database (11g to 19c), improving query performance by 25% and ensuring compliance with new regulatory data retention

• Architected and established a province-wide Data Lake and Databricks platform for Crime Mapping, consolidating data from 5 disparate law enforcement systems and improving analysis time for crime patterns by 80%. • Led the implementation of SAP Fiori for 3 government departments, enhancing user experience for 1,500+ employees and reducing training time by 40%. • Managed the installation and migration of 20+ databases (MS SQL, MongoDB, Oracle) to standardized platforms, improving overall system performance and security compliance.

• Served as Data Architect and Project Manager for 3 key client projects, including fortune 10 customers from USA, successfully finalizing requirements and leading a team of 3 to deliver solutions 10% ahead of schedule. • Designed and implemented a multi-cloud data pipeline on OCI and Azure for a healthcare client, integrating a Data Lake and Databricks platform that processed 5TB+ of medical data, improving analytics processing speed by 70%. • Optimized ETL workflows using Informatica PowerCenter 10, reducing data integration job times by 50% and improving data accuracy for client reporting

• Managed the end-to-end implementation of Salesforce Community and Service Cloud for a user base of 2,000+ civil servants, improving service request resolution time by 60%. • Led a team of 8 developers to modernize legacy systems, building 12+ SOAP/RESTful web services with Java Spring Boot that enhanced integration capabilities with 3 external payment gateways. • Designed and executed a high-availability architecture using Oracle Data Guard for the core recruitment database (19c), achieving a Recovery Time Objective (RTO) of <15 minutes and ensuring zero data loss during incidents

• Directed technology strategy and project delivery for an AI consultancy, managing a team of 12 engineers and 4 concurrent client projects, all delivered on-time and within budget. • Architected and managed a secure hybrid cloud environment connecting OCI and AWS, Azure reducing network latency by 40% and lowering monthly cloud spend by 22% through optimized resource allocation. • Led the development and deployment of 5 scalable customer-facing applications using Oracle Visual Builder, accelerating client delivery cycles by an average of 35%. • Pioneered the firm’s RPA and AI practice, implementing NLP/STT/TTS solutions that automated 3 manual client processes, saving an estimated 100 person-hours per week.

Core Competencies & Technical Skills • Project & IT Management: Project Management Professional (PMP) | CMMI Processes | TDD/FDD/BRD/SSD/RFP Development | Vendor & Stakeholder Management | ITIL, Agile & Waterfall Methodologies | IT Strategy & Planning • Cloud Platforms & Architecture: Oracle Cloud Infrastructure (OCI), AWS, Microsoft Azure, GCP | IaaS, PaaS, SaaS | Docker, Kubernetes | Virtualization, Security, Networking (Site-to-Site VPN, VCN) • Data & Analytics: Data Architecture | Informatica PowerCenter 10, Apache Kafka | Oracle Exadata, Oracle DBA (9i-19c), MySQL, PostgreSQL | Data Lakes, Databricks | Power BI, Tableau, Qlik Sense/View, OBIEE • Enterprise Applications: Oracle EBS/Fusion Cloud (R12, 12.2), SAP S/4HANA, SAP Fiori, SAP MM | Temenos T24, Flexcube | Salesforce (Lightning, Apex, VisualForce, Community/Marketing/Service Cloud) • Development & Integration: Java, Spring Boot, Microservices, REST/SOAP APIs | EJB, J2EE | Oracle Visual Builder | IBM WebSphere, MuleSoft • AI/ML & Data Science: Natural Language Processing (NLP), Speech-to-Text (STT), Text-toSpeech (TTS) | Python, Jupyter Notebooks • Lead all Technology Service Management, overseeing a portfolio of 8+ concurrent IT projects alongside annual project planning with a total annual budget exceeding $1.2M, improving project delivery timelines by 25% through refined processes. • Manage private cloud operations supporting 25M+ users, ensuring 99.9% uptime for critical systems including Oracle EBS 12.2 and Oracle Database 19c. • Spearheaded development of 15+ division-specific Power BI dashboards, reducing manual reporting time by 30 hours and enabling data-driven strategic decisions. • Renegotiated 3 major vendor service contracts, achieving a net 18% reduction in annual licensing and support costs while improving SLA terms.